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Tackle for Salesforce: What's new - 2023
Tackle for Salesforce: What's new - 2023

Release notes for the Tackle for Salesforce integration versions 1.30-1.39.

Steve Stormoen avatar
Written by Steve Stormoen
Updated over 2 weeks ago

Find all 2023 release notes for the Tackle - Salesforce integration here. For the latest, see What's new - Tackle - Salesforce.

Version 1.39

Published on December 4, 2023.

New and improved

Up-to-date scoring data now available in Salesforce Prospect: When accessing Prospect scores in Salesforce, you will now always see the most updated scores. Before, you needed to rescore previously scored accounts to get the most up-to-date data. Now, as long as you’re set up with the Tackle - Salesforce integration, all you need to do is score your accounts. After that, you will always see updated information for those accounts. Learn more about scoring in Salesforce Prospect.

Permissions required

For scoring updates to show in Salesforce, Tackle must be granted permissions to update your account. To update permissions, see Configure permissions.

Bug fixes

This latest release provides important bug fixes for all Tackle - Salesforce users.

Version 1.38

New and improved

  • New fields to make submission errors visible. Learn more about adding Submission Errors field to the co-sell fields to a page layout.

  • Stay up to date with auto-updates. You can now opt-in to push upgrades🔗 in the Tackle Setup Assistant. The marketplaces are constantly changing - co-sell and private offer programs change on a daily basis. You can have your Tackle Package Integration Manager opt-in to automatic upgrades so you can be sure your Salesforce app is always up to date.

  • Map fields from Opportunities for Tackle Offers pricing. Before this release, you could only map your Tackle Offers pricing to Opportunity Product Line Items in Salesforce. Now you can map Price Per, SKU and Quantity to a single field on the opportunity.

Preview

Features that are in preview are still in development, but available early so you can provide feedback. Learn more about preview features.

Bug Fixes

  • Resolved issue where close data validation would restrict updates on Co-Sell.

  • Resolved issue where Microsoft fields would be required for AWS Co-Sells.

Version 1.37

Bug Fixes

  • Salesforce Winter '24 fix: When using the Winter 24' version of Salesforce, Tackle - Salesforce integration users encountered an "invalid authorization code" error in the Tackle Setup Assistant.

Version 1.36

Check out the latest updates and enhancements to the Tackle - Salesforce integration.

New and improved

  • Data mapper updates: Data mapper functionality of the Setup Assistant now includes the ability to preselect dropdown menu values, making it easier to select the correct information and minimize manual data entry.

Bug fixes

  • Resolved intermittent RegEx too Complex error in field mapper and setup assistant.

  • Resolved issue where you couldn’t submit Co-Sell due to website validation error.

  • Resolved intermittent Apex CPU Limit error in field mapper.

  • Resolved issue where you could not specify a decimal value for total revenue in the Microsoft Co-Sell form.

  • Resolved issue with new fields were not being included in object record pages for new installs.

  • Resolved issue where “Your Contact Details” were required for AWS Co-Sells.

Version 1.34

These are the latest changes to the Tackle - Salesforce integration.

New and improved

  • Simplified Metadata Mapping for Private Offers: Adding metadata fields to private offers just became much easier! Anyone setting up the integration with the Tackle Setup Assistant can map metadata fields without having to rely on a Salesforce admin. Previously, admins had to create custom fields on the Tackle Offer custom object, but now you can map opportunity and account fields in Salesforce directly to the offer metadata. If you are using a previous version of the Tackle - Salesforce integration, your existing metadata mappings will automatically appear in this new data mapper.

Bug Fixes

  • Improved the performance of the AWS co-sell form.

  • Resolved an issue where batch retry scheduler would try to create offers and co-sells indefinitely.

  • Resolved an issue where “Customer Website” on the co-sell flow would always return a validation error.

  • Resolved an issue that resulted in the offers flow not surfacing errors to users.

Version 1.30

What's new

Easier setup and maintenance

  • Tackle Setup Assistant: Each step of the Tackle Setup Assistant now links to the related documentation to make the setup and maintenance process clearer and easier to complete.

  • Field mapping: With a new interface, you can map your Salesforce fields to Tackle Co-Sell and Offers, without having to rely on a Salesforce admin. Minimize data entry for the end users by:

    • Pre-populating Co-Sell and Offer form fields with data from your Salesforce records (Opportunities, Accounts, Opportunity Products and more)

    • Pre-populating Co-Sell and Offer form fields with default values

    • Mark unmapped fields as required if user input is necessary

More transparent security scans

  • Starting with version 1.30, our AppExchange Checkmarx scan results with corresponding false positive report will be uploaded to trust.tackle.io🔗.

  • You and your security teams can review the results of the Checkmarx scan with mitigations and explanations (if they are false positives).

Bug fixes

  • When the Salesforce App was updated, the Client ID and Client Secret were erased from the Tackle Setup Assistant.

  • In certain scenarios, refresh tokens could not be revoked in the Tackle Setup Assistant.

  • In certain scenarios, batch retries were not included in retry queue.

  • In certain scenarios, pre-populated offer dimension details didn't persist to an offer.

Upgrade instructions

If you are new to the Salesforce integration, you can follow the standard instructions for installation. However, if you are upgrading from a previous version, these steps may vary depending on your version, how you have set up your Salesforce instance, and how you use the Tackle - Salesforce integration. Follow these steps as indicated.

Step 1: Confirm compatibility

Version 1.30 of the Tackle - Salesforce integration is only compatible with Salesforce orgs that are on Salesforce version Summer '23.

To determine if your org is compatible with version 1.30:

  1. In Salesforce, go to Setup> Company information . Under Organization Detail, take note of the number next to Instance (a five character ID in the format NA###).

  2. Visit Salesforce’s status page🔗, and search for your instance in the search box.

  3. Click the Maintenance tab and take note of when the Summer '23 Major Release will take place for your instance. You can install version 1.30 of the Tackle - Salesforce integration after your instance is updated with that release.

Step 2: Download and install

Download and install the 1.30 version of the package.

Step 3: Update permission sets

Even if you have previously done this, use these new instructions to configure permission sets.

Step 4: Reconnect to Tackle (only required for upgrade from 1.27 or earlier, and only if using inbound co-sell)

You need to reconnect to Tackle and and reauthorize the Tackle App. Tackle Integration Manager permissions are required to do this.

  1. In the Tackle Setup Assistant, under System Connections, click Edit.

  2. Click Disconnect.

  3. In the Tackle - Salesforce Integration page🔗, (Integrations > Configure for the Salesforce integration). Copy and paste the Client ID and Secret you see there, from Tackle into Salesforce. Click Connect.

  4. When the connection is successful, click Next.

  5. Revoke the old access token and then click Authorize to grant Tackle access to your Salesforce instance. In the pop-up, click Allow. Click Finish. Now Salesforce and Tackle are connected.

Step 5: Update Flows and Quick Actions

The 1.30 version of the package includes two new flows and one new sub-flow. These flows all support the new field-mapping functionality.

  • Create New Tackle Co-Sell V3

  • Create New Tackle Offer V3

    • Create Tackle Offer SubFlow

  1. New flows for version 1.30 will be automatically set to active on installation. Any flows from previous versions of the Tackle - Salesforce integration do not support the new field-mapper functionality. You may want to delete these to avoid confusion.

  2. Depending on how you are using Quick Action buttons, finish the upgrade:

    1. You are already using the packaged Quick Action buttons on your opportunity page layouts: You have completed the upgrade. You can now map data directly in Salesforce.

    2. You have previously created your own Quick Action buttons and custom flows: You can continue to use them but you won't be able to use the new data mapper. If you are ready to transition to the new data mapper, point your Quick Action buttons to the new flows like this:

      • Custom Quick Action button for offers → Create New Tackle Offer V3

      • Custom Quick Action button for co-sell → Create New Tackle Co-Sell V3

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