Co-selling with Tackle is best when you use the Tackle-Salesforce integration. Use this high-level view to aid and track your progress as you prepare to co-sell.
There are three workflows that need to be completed. If there is a blocker or delay on any step in a given workflow, you can begin work on another workflow. Remember to circle back and complete all workflows if you do, as all three are required to be completed.
Before you begin
Here are a few resources to brush up on before connecting your Tackle - Salesforce integration with AWS and Microsoft commercial marketplace, respectively:
You'll also need to install your Tackle for Salesforce integration before adding co-sell to that integration, if you haven't already. Here's a list of links to other articles in this help center to help you through each of these required steps:
Resources you will need:
Salesforce Administrator
Tackle - Salesforce integration installation steps:
Now that you're prepared with knowledge about your co-sell partner and have your Tackle - Salesforce integration fully set up, it's time to add co-sell to your integration.
Connect to cloud co-sell
Connecting to cloud co-sell allows you to receive, submit, and process opportunities via the app. If you have previously integrated or attempted to integrate a customer relationship management (CRM) tool with the marketplace, contact your Tackle representative for guidance specific to your situation before following the steps below.
Resources you will need:
For AWS:
AWS Administrator
Alliance Lead
Salesforce Administrator
For Microsoft:
Referral Admin
Owner (or Manager) role access
Finance Contributor role access
Steps:
Connect to cloud marketplace
Connecting to the cloud marketplace allows you to receive reporting data through Tackle and create private offers via the app (if configured). If you are an existing Tackle customer, these steps may already be completed.
Resources you will need:
For AWS:
Tackle Administrator
AWS Administrator
For Microsoft:
Tackle Administrator
Global Administrator
Owner
Steps:
For AWS:
For Microsoft:
Next step: Validate your workflows by using co-sell with the Tackle Salesforce integration.