If your Tackle account is disconnected from a marketplace or needs reconfiguration, you can fix this by reconnecting to avoid service or data disruption in your account. These marketplace connections ensure that you can access reporting data and your Tackle account billing is correct. After you’ve reconnected Tackle with the cloud marketplaces, you can access metrics and details as you transact in Tackle.
Connecting to the cloud for the first time? See Connect to Google Cloud.
Important
Reconnecting to the cloud may require help from your cloud administrator. Have your administrator or team complete the steps in this article for a successful reconnection.
Reconnect Tackle to Google Cloud
For the Google Cloud Marketplace, you may see one or more errors due to reporting connection issues. You can fix these by connecting to the Google Cloud and setting up your payment profile, in addition to ensuring all other information is correct.
Sign in to Tackle and go to Account Settings > Marketplace🔗.
Select Google Cloud🔗.
Review Step 1: Prepare your Marketplace Account🔗 and make sure that the information entered is correct. Verify that the case matches and that there is not any leading or trailing white space.
Go to Step 3: Set Up Payment Profile🔗 and complete this section.
When you’re done, click Continue.
Allow 24 hours for errors to be cleared from your Tackle Dashboard and try again.